So i have been angered at TNT for quite some time now, first off I submitted a ticket upwards to four years ago trying to get my first ever account back, since I forgot the birth date I put on the account (Which I think it's stupid that they validate with a birth date and not a question like 99% of the rest of the world.) when I made it with my friend 7 years ago! This ticket is still Open!! This baffles me!
And my second ticket, surprise surprise also has to do with the birth date verification! Me and four friends made a joint account three years past, and we mixed our birthdays together on the account and do not remember what the product of our birthdays was. Thus, after 200 days of not logging on to the account I was presented with a birth date verification on the account! I've given them the email used with the account, password, pin, items, bank amount, neofriends and safety deposit box items! What else could they want? And this ticket is still open as well!
I heard Neopets switched owners this years so i have hoped that their service department would be better but i guess not... Has anyone else had this problem?
