and123

I was wondering if anyone could help me (if possible). Please read this whole message before replying.
I do have the program, and it works for my 3 codes, but not my 2 codes...
And I think we have to do the 2 codes before the 3 codes, the reason it doesn't work is because I can't get the data...I wrote the message ID down, double checked it like 5 times, had 2 other people check that I wrote and typed it in correctly, yet it still doesn't work...can anyone help me or am I in a hole? PM me if you can think of a reason or an answer to this crisis! Thanks!